This document together with the Terms and Conditions, Returns Policy, the Privacy Policy, and any other terms and conditions adopted by us from time to time and available on the Policy and any other terms and conditions adopted by us from time to time and available on www.bdcservices.com.au (Website) constitute the legal relationship between you and us in respect to your engagement with BDC Services including the use of its website.
This Shipping & Handling Policy was last updated on 10 March 2020.
1 Australian Delivery and Shipping Information
BDC Services delivers within Australia using three shipping methods. All delivery costs and times displayed below are indicative only and actual delivery costs and times will vary depending on the products requested, stock availability, and delivery location. For urgent orders, or to request estimated delivery times for your order please contact us on the details below.
All prices displayed on our website are in Australian Dollars ($AUD) and will be charged in Australian Dollars at the checkout.
| Australian Standard Delivery | AU$ provided on checkout | Up to 7 Business Days |
| All online orders are shipped using a Standard Delivery Service:Courier will deliver to entrance of building or to a loading dock.Items under 20kgFor heavy items (over 20kg), or bulky items, Australian Standard Delivery is available where the delivery location can remove items with their own lifting equipment eg. forklift or pallet jack.No lifting equipment will be provided for this deliveryDelivery in business hours between 9am – 5pm onlyDelivery cannot be scheduled, and no call will be provided prior to delivery | ||
| Liftgate (Tailgate) Delivery | AU$ provided on quote request | Up to 7 Business Days |
| For items over 20kg, or bulky items, Liftgate is required:Driver will remove from truck using a hydraulic tailgateDelivery to kerbside or loading dock between 9am – 5pm onlyDelivery cannot be scheduled, and no call will be provided prior to delivery | ||
| Right on Site (Site to Site) Delivery | AU$ provided on quote request | Up to 7 Business Days |
| For items over 20kg, certain sensitive or bulky items, or where delivery is required outside of kerbside or loading docks, Right on Site is required:Driver will deliver inside the building to the final location with their own equipment and delivery crew as required.Unpacking and removal of rubbish available upon requestDelivery to residential or business address in business hours between 9am – 5pm onlyDelivery may be scheduled, and a call may be provided prior to delivery upon request |
2 Stock availability
All Quotes are provided, and Purchase Orders are accepted at the discretion of BDC Services and are subject to availability. Where stock is unavailable or on backorder, BDC Services will contact you regarding estimated time of delivery, or to provide discuss alternative arrangements.
3 Limitation of liability
BDC Services shall not be responsible for any loss or damage howsoever caused as a result of missed, late or failed deliveries to the Customer or other end user. The Customer shall pay to BDC Services all reasonable costs associated with the any missed, late or failed deliveries such as cost to reschedule delivery.
Title and Risk of Loss. Title of products supplied by the BDC Services will not pass to the Customer and will remain with the BDC Services until the Product, and/or Services supplied have been paid in full. Risk of loss passes to Customer on acceptance of delivery by the End User. It is the Customer’s responsibility to inspect all goods before acceptance of delivery, and the Customer must contact BDC Services immediately on the details below where delivery is rejected.
4 Pick up and other delivery options
You may organise your own delivery or organise pick up for certain products. BDC Services may also deliver to PO Boxes. Please contact us on the details below for more information.
5 Authority to Leave
Where you have notified us of an “Authority to Leave” in writing, you agree that BDC Services will deliver the products to your nominated address, and may leave those good unattended. Further, the Customer agrees that BDC Services will not be liable for any losses or damages arising out of such instructions and agree to indemnify the BDC Services against any claims made against it by the Customer, any end user or other third party in relation to the Authority to Proceed.
6 Contact details
If you have any concerns, or wish to request a quote for delivery, an urgent order, or wish to organise alternative delivery, please contact us on the details below.
BDC Services
Address: PO Box 1671, North Sydney NSW 2059
Telephone: 1300 001 195
Email: sales@bdcservices.com.au
